
One question can make a big difference…
Faith-based organizations provide communities with an opportunity to come together with shared purpose. For many, helping those in need is a key part of the mission. Many military families are proud and quiet. They may participate in local services, but might not readily identify themselves as military. You might not know whether or not a family is dealing with military deployment, the wounds of war, or other challenges common to military-veteran life. The only way to find out is to ASK!
When an individual or family joins your group, ask, "Have you or a family member ever served in the military?"
When the answer is "Yes," you may consider thanking them for their service. You may also then be able to find out more about their military experience which can help you and your group to provide the best possible services, support, and referrals. Asking further questions will also help you to:
Read a vignette about how providers in Faith-Based Groups can make a big difference!
Following are some questions that could be asked in the context of gathering information for more effective referrals and services. Pay attention to non-verbal cues, and show respect, curiosity, and empathy. Also be aware that responsiveness and effective follow-up are critical to building trust and rapport.
Portable Document Format (.pdf). Visit nh.gov for a list of free .pdf readers for a variety of operating systems.